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privacy policy

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

Privacy Policy explains how to collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy identifies your options for collecting, using and disclosing personal data. By visiting the Site directly or through another site, you agree with the practices described in this policy.

Protecting your data is very important to us. Thus, your name and other information relating to you are used in accordance with the approach set out in the Privacy Policy. We will collect information where necessary or if it is directly relevant to our transactions with you.

We will keep your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the Site and is not disclosed unless you own a private e-account on the Site that you access through your username and password.


1 - The data we collect:

We may need to collect your information if you want to register a purchase order for a commodity from our site.


We collect, store and process your crisis data to follow up on your purchase from our site to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information that includes, but is not limited to, name, sex, date of birth, email address, mailing address, delivery address (if different), phone number, payment details and payment card details.


We use the information you provide to enable us to process your requests and provide you with services and information displayed on our website and requested by you. Furthermore, we will use the information you provide to manage your account with us and to verify your online financial transactions, website upload audits, website visitor identification, website page designs and/or content and user customization. We do numerous research on demographics, and we send useful or required information to the user, for example information about products and services, in case you have no objection to communicating with you about it. E-mail is provided to provide you with some details about other products and services if you wish, and if you would prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.


We may give your name and address to a third party with a view to delivering your purchase request (e.g., delivery agent or supplier).


We may be able to store details related to your current order on our site but we cannot directly retrieve them for security reasons. By logging into your account on the site you can see the information and details of your purchases that you have requested or will be coming forward shortly. You can also manage your address details. You should also undertake to deal strictly confidentially when accessing your personal data and not make it available to an unauthorized third party. We bear no liability for misuse of passwords unless such misuse arises from our fault.

Other uses of your personal information

We may use your personal information in polls and marketing research, based on your desire, for statistical purposes while ensuring their complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is disclosed only if you wish to participate in the competition. We keep the answers to the polls in a place completely separate from your own email.


We may send information about us, the Site or our other sites, our products, sales, offers for our sale, publications and others related to our Group's affiliates or partners. If you do not wish to receive this additional information (or any part thereof), please click on the "opt-out" link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Saturdays, Sundays and national and religious holidays) from receiving your notification. We will contact you to inquire about the information while it is not clear.


We may use some data, while fully maintaining privacy and confidentiality on the Site, for other purposes including verifying users' whereabouts and following up on their visit to the Site or the links contained in the email while subscribing to receive it, and to provide anonymous data, which does not allow for the actual identification of your identity, to a third party such as publishers. However, such data will not lead to identification of your personality (as it is not identifiable).


Competitions

Regarding any competition, we use the data to notify the winners and to announce our offers. You can find more details on the terms of participation in each competition individually.


Other parties and site links

We may transfer your information to other companies in our Group or to our agents and contractors to assist us in transactions related to the terms of the Privacy Policy. We may, for example, turn to a third party to help us deliver products to you, receive payments from you and use them for statistics, marketing research or to assist the customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risks. If our company is sold or part of it, we may have to transfer our databases that include your personal information. Contrary to what is stipulated in the Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The site may contain third-party advertisements, links leading to other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, as well as that we are not liable to any third party to whom we transmit your data in accordance with the privacy policy.




2 - COOKIES

Accepting cookies is not a prerequisite for visiting the site. However, we note that the "basket" functionality cannot be used on the site and any purpose is requested without cookies being activated. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to detect an IP address, saving you time when you're on the site or want to visit it. We use cookies to ensure your convenience when you browse this website (for example, remember who you are when you want to modify your shopping basket without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can adjust your browser so as not to accept cookies but this would limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google Web Page Analytics. To analyze how users use the site, Google Analytics is based on cookies that are text files placed on your computer. Google will transfer information generated by cookies about your use of this website (including the IP address) to servers in the United States where they will be stored. Google will use this information to assess your use of the Site, prepare reports for Website operators on its activity and provide other services associated with Site activity and Internet use. Google may also transmit this information to a third party if requested by law or if the information is processed by a third party on Google's behalf. Google will not link your IP address to any other data you hold. You can refuse to use cookies by choosing the right settings on your browser but please take into account that then you will not be able to take advantage of the full site functionality. By using this website, you agree to use a Google Company your data as described and for the purposes detailed above.


3 - Safety

We use appropriate security techniques and procedures to prevent, lose or destroy unauthorized or unlawful access to your information. When we collect data through the website, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as the Secure Socket Layer (SSL). It is therefore difficult for any hacker to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit card or debit card details when you contact us electronically and without encryption. We place direct physical, electronic and procedural safeguards on the collection, storage and disclosure of your information. Our security procedures sometimes require you to prove your identity before disclosing your personal information. It is your responsibility to protect your confidential word and computer from any unauthorized use.


4. Client's Rights

If you are concerned about your data, you are entitled to request access to the personal data we hold about you or have previously transmitted it to us. You are entitled to ask us to correct any errors in your personal data that are free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.